Privacy Policy

Updated: 06/20/2024

Keith Powell Heating & Cooling ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is kept confidential. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.keithpowellheatingandcooling.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
• Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily provide to us when you register with the Site, participate in activities related to the Site, or contact us directly.

Derivative Data
• Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. Use of Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions and deliver services.
• Email you regarding your account or order.
• Improve our customer service.
• Send you newsletters and promotional materials, only if you have opted in to receive them.

3. Information Sharing and Disclosure

We do not share, sell, rent, or trade your personal information with any third parties. All information collected is used solely by Keith Powell Heating & Cooling for the purposes outlined in this Privacy Policy. Your privacy is of the utmost importance to us, and we take all necessary measures to ensure your data is kept secure and confidential.

Internal Use Only
• Your personal information is only accessible to authorized personnel within our company who need this information to perform their duties.

Legal Compliance
• While we do not share your information with third parties, we may be required to disclose your information if mandated by law or in response to valid requests by public authorities (e.g., a court or a government agency). However, we will always strive to ensure that your privacy is protected in such circumstances.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy.

7.Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

‍Keith Powell Heating & Cooling
Phone: 865-483-9223

Address: 7333 Oak Ridge Hwy
Knoxville, TN 37931